• NGTC Quality Academy is for any business that wants their employees to be knowledgeable and productive.
• Sequential offerings lead to certifications.
• The Academy includes five series of courses for a year:
  • Management/Leadership: Develop the best leaders to maximize your organization’s performance.
  • Productivity Enhancement: Enhanced productivity yields a return on investment that is measurable.
  • HR Development: Ensure y our HR department has the best information to develop your resources.
  • Certifications: Prepare to take the national exams for Certified Quality Technician, Certified Quality Engineer, Certified Quality Auditor, and more!
  • Customer Service: Where would your business be without your customer? Ensure your employees are trained in the best Customer Service Practices.
  • Employee Involvement: Let your employees know how they can make a difference, no matter what their job role is.
    (Employees can enroll in any class at any time; offerings are subject to change based on business needs.)
• Multi-enrollment discounts include:
  • 2 employees: 10%
  • 3 employees: 15%
  • 4 employees: buy three and get the fourth one FREE!
  • 5 or more: call for Contract Training rates.
• Employees can enroll in any class at any time; offerings are subject to change based on business needs.
• Onsite Contract Training is available for any of the above upon request and can be tailored to your company’s specific needs.

2007/2008 Quality Academy Offerings:

Certified Quality Auditor Exam Prep: Topics include reviews of the standards and principles of auditing and the auditing techniques of examining, questioning, evaluating and reporting in preparation for taking the ASQ Certified Quality Auditor Exam. $299 plus book; 18 hours.
Campus Day Date Time
Clarkesville THU 1/17-2/21 6P-9P

Documenting: How and When
So many business functions require documenting: audits, computer code, meetings, customer contacts, and on and on. Learn how to accurately and succinctly record the critical items in a manner that is easy to for recall for use in the future. $59; 4 hours.
Campus Day Date Time
Blairsville WED 1/16 6P-10P

GD&T
Geometric Dimensioning and Tolerances topics include terms and symbols, parts of feature control frame, ASME standards, condition modifiers and practical application of symbols, characteristics and tolerances. $299; 12 hours.
Campus Day Date Time
Currahee M-TH 1/21-1/24 7P-10P
Blairsville M-TH 2/18-2/21 8A-11A

Leadership: The Motivated Workplace
Good leaders are aware of why employees are motivated to work. This course explores factors that affect performance and how to determine motivation factors for your organization. $99; 4 hours.
Campus Day Date Time
Clarkesville WED 2/13 8A-Noon

Precision Measurements
Quality controls depend on precision measurements and this course will introduce students to the proper use and maintenance of instruments such as micrometers and dial indicators as well as how to appropriately document findings and indications. $99; 4 hours.
Campus Day Date Time
Currahee TUE 3/04 6P-10P

Problem Solving
This course focuses on two major issues in problem solving – the process and the tools. Students will be introduced to a six-step problem-solving process and how to apply a systematic approach to resolving the situation. $149; 4 hours.
Campus Day Date Time
Clarkesville WED 1/23 8A-Noon

Spanish in the Workplace
This class is designed specifically for professional who work with or supervise employees from the Hispanic community. $105; 12 hours.
Campus Day Dates Time
Blairsville M-TH 1/21-1/24 6P-9P

SPRING 2008: